Info

You will enjoy a restaurant, full bar, swimming pool, small library, jungle spa and a cute little gift shop. WiFi is available, and cellular phone service is available but limited.
Each house features a large private patio with a magnificent view, and a full bathroom. All beds have over-sized mosquito nets. Filtered drinking water is provided in every house. And yes — we do have electricity. A maid comes every day, and linens are changed every third day unless otherwise requested. We conserve water as much as possible, as it comes from a spring three miles up in the mountains.

Individual Reservations

Minimum Stay Requirements

Reservations must be for a minimum of 5 nights, although requests for stays as short as 3 nights may be accommodated. During the holiday season, from December 22nd to January 6th, a 7-night minimum applies.

Rates and Surcharges

All rates are quoted in U.S. dollars per night, per house, for single or double occupancy.

Rates include taxes and boat transfers for both arrival and departure. Additional guests are subject to a $95 surcharge per person per night. During the Holiday Season (December 22 – January 6), rates are based on maximum occupancy per house.

Mandatory Meal Plan

· Full board is required, which includes breakfast, lunch, and dinner at a rate of $95 per person, per day.

Registration and Check-In/Check-Out

· Check-in is at 2:00 PM, and check-out is at 11:30 AM.

Payment Terms

A deposit of 50% of the total reservation amount is required within 14 days of booking. If the deposit is not received, a reminder will be sent; failure to provide payment will result in cancellation. The balance must be paid 30 days prior to arrival.

Upon full payment, a written confirmation for your stay will be provided.

Payments prior to arrival are processed through the U.S.-based Nomad Travel LLC reservation office in U.S. dollars. Upon arrival at Verana in Mexico, any incidentals such as beverages or spa treatments will be charged in Mexican Pesos.

Credit cards and wire transfers are accepted for pre-arrival reservation payments. For onsite check-out, credit cards are accepted and charges are made in Mexican Pesos.

Onsite payments may also be made by credit card in USD or MXP at the hotel’s internal exchange rate, or by cash in USD to avoid charges in Mexican Pesos. Any major credit card can be used.

A 15% service charge will be added to all Verana onsite services, payable at checkout.

Cancellation & Changes Policy

A full refund, less a $75 cancellation fee per house, will be granted if the cancellation request is received at least 30 days prior to the scheduled arrival date (60 days for holiday reservations from December 22 – January 6). No cancellations or changes are permitted within 30 days of arrival during the regular season, or within 60 days for holiday reservations.

Force Majeure or ‘Acts of God’ events are not covered by the cancellation policy and are not eligible for refund. Guests are strongly encouraged to purchase comprehensive travel insurance to protect their investment.

Group Reservations or Hotel Buyout

Minimum Stay and Rates

Group reservations or hotel buyouts require a minimum stay of 3 nights. All rates are per night, per house, and include taxes and a limited number of three boat transfers for arrival and departure.

Additional guests incur a $95 surcharge per person, per night.

Mandatory Meal Plan

· Full board, including breakfast, lunch, and dinner, is required at a rate of $95 per person, per day.

Registration and Check-In/Check-Out

· Check-in is at 2:00 PM, and check-out is at 11:30 AM.

Payment Schedule

· A non-refundable 10% hold deposit is required to secure the dates.

· 40% of the total estimated booking amount is due 180 days prior to arrival.

· An additional 25% is due 150 days prior to arrival.

· The remaining 25% balance is due 120 days prior to arrival.

If any scheduled payment is not received on time, the reservation may be automatically canceled and all payments made to date will be forfeited.

Cancellation & Changes Policy

· Cancellations made more than 150 days prior to arrival: payments received are refundable minus the 10% hold deposit.

· Cancellations between 150 and 120 days prior to arrival: 50% of the total booking value is non-refundable.

· Cancellations 120 days or less prior to arrival: 100% of the total booking value is non-refundable.

Given the size of the property and the impact of holding all inventory for a single event, no exceptions can be made to this policy.

One change to the reservation dates may be permitted, subject to availability, provided the request is submitted more than 120 days prior to arrival and complies with the same date thresholds and non-refundable percentages outlined above. No changes will be permitted within 120 days of arrival.

All cancellations or change requests must be submitted in writing and are considered valid only once receipt has been confirmed in writing by the property.

Force Majeure or ‘Acts of God’ events are not covered by the cancellation policy and are not eligible for refund.

General Conditions

1. Group reservations or private events require a signed agreement.

2. Date changes are subject to availability and possible rate adjustments.

3. Date changes can only be made once without penalty. If a rescheduled date is canceled, the initial reservation date will be applied and the corresponding penalty imposed according to the timeline.

4. All cancellations or modifications must be made in writing via email.

5. Casualties of force majeure will be evaluated individually by management.

6. Promotional or high season rates are non-refundable and cannot be canceled. In case of change, rates will be adjusted to the current rates.

7. Promotions cannot be combined.

8. Verana reserves the right to modify these policies without prior notice

*Comprehensive Guidelines for Individual, Group or Buyout Bookings

When making airline reservations, please remember that in order to catch our last boat of the day to the hotel, your flight must arrive in Puerto Vallarta no later than 3 pm. Departing please ensure flights leaving at 12 pm or later, preferably 3 pm or after.

While we do not provide a pick-up service directly, Verana can help you arrange transportation to make your trip more comfortable. Please inquire for car service options and prices.

Alternatively, you can take your own taxi from the airport to the boat launch. If for any reason you cannot make the last boat, we will be able to pick you up at Boca de Tomatlan the next day.

Boat transfers on your arriving and departing days are included.

The trail to our property is about 10 minutes from our private pier; one should be in fairly good health for the walk up. If required, there is always our mule “Margarito, Moy and Mojarro” as a companion if you feel tired or too lazy. Your luggage will be brought up by our staff.

Hacienda San Angel is located in the historic and charming Gringo Gulch of old Puerto Vallarta and offers the ideal retreat within the bustling beachside town.

Verana and Hacienda San Angel would like to extend an invitation to our guests for the chance to enjoy the best of both worlds at our unique hotels: a jungle escape at Verana and a city retreat at Hacienda San Angel.

Nights at Hacienda San Angel can be booked directly through Verana, for your convenience. The nightly rate is $475/normal season, $650/holiday season; taxes included.

Please note:
Room category at Hacienda San Angel subject to availability at check-in.

Verana is open from year-round except September and October, please continue to check here for any job postings during the season.

Any currently available positions are listed here.

Verana provides private accommodations for the use of Guest in Yelapa, Jalisco, Mexico. Based on the diverse outdoor and other activities available at Verana and its environs, the following terms and conditions are necessary:

1. Minors: Guest agrees that any minor under the age of 18 years old must be supervised at all times by parent(s)/guardian(s) and is the sole responsibility of said parent(s)/guardian(s).
2. Assumption of Risk/Exercise of Due Care: Guest voluntarily assumes all personal risk and liability associated with swimming, boating, hiking, fishing, spa, yoga and other outdoor and indoor activities at Verana and agrees to use due care and caution for the protection of him/herself and others at all times. Guest agrees not to participate in any activity that is beyond his/her ability and experience including, but not limited to, swimming, boating, hiking and fishing.
3. Unsupervised Activities: Guest understands and agrees that activities at Verana are undertaken independently and without staff supervision.
4. Swimming Pool: The swimming pool is not monitored by any lifeguard or other staff. Guest agrees to vigilantly monitor any minor under the age of 18 for which he/she is the parent or guardian and to assume all responsibility for said minor’s safety. Guest also understands and agrees that Verana has a pool area policy that prohibits diving or jumping into the pool, running around the pool area and glass bottles or glasses in the vicinity of the pool.
5. Signage: Guest agrees to adhere to any and all warnings, signage and instructions while at Verana.
6. Release of Liability: With knowledge of the activities available at and around Verana, Guest fully releases and holds harmless from liability Verana Yelapa S.A. DBA Verana and its staff from any accident, injury and/or incident that may occur in connection with his/her stay.
7. Choice of Law/Forum: This agreement is governed exclusively by the laws of the State of Jalisco, Mexico. The courts of Jalisco, Mexico shall be the sole and exclusive forum for any dispute that may arise between the Guest and Verana.
8. Guest Conduct: Illicit and illegal drugs are not permitted at Verana Yelapa S.A. DBA Verana, Guest acknowledges that Verana reserves the right to refuse service to Guest(s) who are under undue influence to drugs and/or alcohol during their stay. Guest(s) who exhibit disorderly conduct acknowledge they forfeit any remaining portion of their stay and may be asked to exit the hotel at the discretion of Hotel Management.
9. Risk of Loss and Damage: All personal property is the sole responsibility of the Guest. Verana does not assume any liability for lost/ damaged/ stolen goods. Guest(s) are provided with a security safe and are encouraged to store valuables such as passports and electronics nightly or during times when Guest room is vacated for long periods of time.
10. Force Majeure or ‘Acts of God’ events are not covered by our cancellation policy and thus not applicable for refund. This includes but is not limited to hurricanes, closure of boat movements, canceled flights or similar.